How can we help?
Answers to common questions. Can't find what you need? Email support@keychime.com.
Getting started
How do I sign up?
Keychime is launching soon. Join the waitlist and we'll email you the moment you can create your account — and you'll lock in founding-member pricing for life.
When does Keychime launch?
We're putting the finishing touches on it now. Join the waitlist to be first to know the moment it's ready.
What do I get as a founding member?
The first 100 people who join from the waitlist lock in 40% or more off every plan — for life. No caveats, no strings attached.
Billing & plans
How much will Keychime cost?
Plans start at $19/mo — see the pricing page for the full breakdown. Founding members who join from the waitlist lock in 40%+ off for life.
How do I upgrade or change my plan?
Once Keychime launches, you'll manage your plan from your dashboard or the pricing page — changes take effect immediately.
Do you offer team or brokerage pricing?
Yes — our Brokerage plan is built for teams and brokerages, with custom branding. Email support@keychime.com and we'll get you set up.
Privacy & data
Can anyone else see my leads?
No. Every account is fully isolated at the database level. No other user — and no one at Keychime — can access your data unless you explicitly turn on Support Access in Settings for troubleshooting.
Do you sell my data?
Never. Your leads, contacts, and activity are yours alone. We do not sell or share your data with anyone.
How do I export my data?
In the app, go to Settings → Data and tap Export to get a CSV of all your leads and activity.
Using the app
How do I log a contact or outcome?
On the prospecting map, tap a location and choose the outcome — not home, not interested, callback, or hot lead. It's logged in two taps.
What are the AI features?
On the Elite plan you get Vio (a voice assistant that knows your pipeline and talks back in real time), Scout (AI script practice), and an AI conversation recorder that turns client conversations into structured lead notes.
Will notifications remind me of follow-ups?
Yes. Schedule a callback or follow-up and Keychime sends a push notification so nothing slips through.
Does the map work without cell coverage?
Yes. Download your area ahead of time and the prospecting map keeps working offline — pins you log sync automatically when you're back in coverage.
Can I import my existing leads?
Yes. On Pro and up, import your leads from a CSV file in Settings → Import. You'll get an import report showing exactly what was added.
What is the Productivity hub?
A set of focus tools built for agents: set your yearly deal goal and get a daily activity plan, track habits and streaks, run Pomodoro focus sessions, and sync your calendar.